Terms of Service✦Privacy Policy

Privacy Policy for AI Dance Video Maker GoCrazyAI

Effective Date: May 13, 2026

App: AI Dance Video Maker GoCrazyAI
Website: PlayVideo.ai
Company: Pinewood Labs1 LLC

Pinewood Labs1 LLC ("we", "us", or "our") operates AI Dance Video Maker GoCrazyAI, an AI-powered app that lets users turn uploaded images into short dance videos.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and how users can contact us or request deletion of their data.

1. Information We Collect

We may collect the following types of information when you use the app:

Photos, Images, and Generated Videos

When you upload a photo or image, we process it to create the AI dance video requested by you. The uploaded image and generated video are considered user content.

This may include:

  • photos or images uploaded by you;
  • selected dance style or generation settings;
  • generated video results;
  • technical information needed to process and deliver the video.

You should only upload content you own or have permission to use.

Account Information

If the app includes login or account features, we may collect information such as:

  • email address;
  • user ID;
  • authentication information;
  • account settings;
  • purchase or subscription status.

Purchase Information

If you buy credits, subscriptions, or in-app purchases through Apple, Apple processes your payment. We may receive limited purchase-related information, such as subscription status, product purchased, transaction status, and renewal/cancellation information. We do not receive your full credit card details.

Device and Usage Information

We may collect basic technical information to keep the app reliable and secure, such as:

  • device type;
  • app version;
  • operating system version;
  • crash logs;
  • performance data;
  • approximate usage events, such as when a generation is started or completed.

Support Messages

If you contact us for support, we may collect your email address, message content, screenshots, and other information you choose to provide.

2. How We Use Information

We use the information we collect to:

  • provide the AI dance video generation service;
  • process uploaded images and generate videos;
  • display and save your creations where applicable;
  • manage credits, subscriptions, and purchases;
  • provide customer support;
  • improve app performance and reliability;
  • prevent fraud, abuse, unsafe content, or misuse;
  • comply with legal obligations.

3. AI Processing

The app uses AI technology to transform uploaded images into dance videos.

To provide this functionality, uploaded images and related generation settings may be processed by our AI infrastructure or third-party AI service providers. These providers process the content only to provide the requested generation service, improve reliability, maintain security, or comply with legal requirements.

We do not sell uploaded photos, images, or generated videos.

We do not use uploaded photos or generated videos for advertising tracking.

We do not claim ownership of your uploaded images.

4. Content Rules and Safety

Users must not upload content that is illegal, harmful, abusive, sexually explicit, exploitative, or violates the rights of others.

Users must not upload images of minors.

Users are responsible for ensuring they have the right to upload and use any image submitted to the app.

We may block, remove, or refuse to process content that appears to violate our rules, applicable law, platform policies, or safety standards.

5. Sharing of Information

We may share limited information with service providers that help us operate the app, including:

  • cloud hosting and storage providers;
  • AI generation providers;
  • authentication and database providers;
  • payment/subscription infrastructure;
  • analytics and crash reporting providers;
  • customer support tools;
  • legal or compliance providers where necessary.

These providers are only allowed to process information as needed to provide services to us or comply with legal obligations.

We may also disclose information if required by law, legal process, or to protect the safety, rights, and security of users, our company, or others.

6. Data Retention

We keep personal data only as long as reasonably necessary for the purposes described in this Privacy Policy.

Uploaded images and generated videos may be stored temporarily or in your account so that you can access your creations. We may delete generated content after a reasonable period, after account deletion, or when it is no longer needed to provide the service.

Support messages, transaction records, and legal/compliance records may be kept longer where required for accounting, fraud prevention, dispute handling, or legal obligations.

7. Your Choices and Rights

Depending on where you live, you may have rights to:

  • access the personal data we hold about you;
  • request correction of inaccurate data;
  • request deletion of your data;
  • object to or restrict certain processing;
  • request a copy of your data;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with a data protection authority.

To request access, deletion, or correction of your data, contact us at:

[email protected]

Please include the email address or account information connected to your app account so we can locate your data.

8. Account and Data Deletion

You may request deletion of your account and associated personal data by contacting us at:

[email protected]

We will delete or anonymize personal data unless we need to keep certain information for legal, security, fraud prevention, accounting, dispute resolution, or compliance reasons.

9. Children's Privacy

The app is not intended for children under 13.

Users must not upload images of minors. If we learn that we have collected personal data from a child without appropriate authorization, we will take reasonable steps to delete it.

10. International Data Transfers

We may process and store information in countries other than your country of residence. Where required, we use appropriate safeguards to protect personal data transferred internationally.

11. Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

However, no online service can be guaranteed to be completely secure.

12. No Sale of Personal Data

We do not sell your personal data.

We do not sell uploaded photos, images, or generated videos.

We do not use uploaded user content for third-party advertising tracking.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and, where appropriate, notify users through the app or website.

14. Contact Us

For privacy questions, support, or data deletion requests, contact:

Pinewood Labs1 LLC
Email: [email protected]

Website: https://playvideo.ai